DispatchPilot SMS Compliance

Operational SMS for carriers and drivers using the SMS channel

Driver SMS Opt-In Process

When a company enables SMS, drivers who use that channel provide consent in the authenticated Driver app. SMS is optional. Drivers using only the app do not need SMS consent.

This public reference explains the consent flow and previews its disclosure. It does not collect or submit consent.

View Driver SMS Consent Reference

Program Information

Type

Logistics/Dispatch (non-marketing)

Message Categories

Load assignments & updates
Pickup/delivery confirmations
Document upload reminders
Route changes & alerts
Safety compliance notices

Consent & Opt-Out

Consent Method

Explicit consent in the authenticated DispatchPilot Driver app, for drivers who choose SMS. Consent is not a condition of employment.

Opt-Out Methods

Text STOP to any message
Driver portal settings
Contact your administrator

Frequency

1-20 messages per day, depending on dispatch activity

Charges and carriers

Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Reply HELP for help.